Facilitation Skills

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Today's organizations are using teams to carry out tasks and solve problems.  To get the job done, you need to communicate and cooperate.  Facilitation is the key to this critical skill set.  This workshop shows you how to become an effective facilitator, enabling you to develop this skill in others.  The importance of developing facilitators and facilitative leaders cannot be stressed enough.  In today's organizations, facilitators add a critical ingredient to discussions, meetings, teamwork, and overall organizational effectiveness

During this three-day workshop you will learn to become an effective facilitator and consequently, a valuable asset to any organization's team.  You will learn facilitation skills, concepts, and principles through a number of dynamic lectures, interactive class discussions, and practical hands-on activity-based learning exercises.  On the final day, the skills you've acquired will be put into practice as you lead a facilitation of your own design.


By The End of the Workshop You Will Be Able To:

  • Select and apply the right facilitation methods for any meeting you lead
  • Work through group conflicts and misunderstandings
  • Solicit group cooperation for maximum commitment


You Will Learn To:

  • Understand the purpose of facilitation and the role of the facilitator
  • Understand and apply the 3 components of the Facilitation Process:
    1. Setting the context (purpose, people, processes)
    2. Preparing the logistics (agenda, room set-up)
    3. Starting the session (icebreakers, setting ground rules, defining objectives, establishing rapport)
  • Understand and lead the five parts of a Facilitation Cycle:
    1. Generating content (asking questions, redirecting, balancing participation, rounds, bridging)
    2. Clarifying content (active listening, paraphrasing, summarizing, clarifying, probing, confirming)
    3. Recording content (flip charting, headlining, brainstorming)
    4. Organizing content (mind mapping, affinity diagram, responsibility matrix, Gannt chart, flow chart)
    5. Evaluating content (gradients of agreement, consensus building, 3 reasons why people disagree)
  • Understand and manage Group Dynamics:
    • Managing group dynamics (convergence diagram, group behavior, time keeping)
    • Dealing with problem participants (characteristics, analysis, strategies)
    • Keeping the energy high (concepts, energizers)

 

Schedule 

Dates City Facility
April 10-12, 2012 Washington Marriott Washington, 1221 22nd Street NW
October 16-18, 2012 Washington Marriott Washington, 1221 22nd Street NW

 

 

Accolades 

"Would highly recommend this workshop to any business professional."

Nadim Lakhani
 

 

"Great course, excellent materials and tools."

Matthew J Baker
Cabinet Affairs

 

"I think the skills I acquired in this workshop and the things I learned will be important not only at work, but also in life. This is a sign of a truly great and transformative workshop."

Maja Cholich
Project Analyst

 

"Excellent course and instructor!"

Sarah Hampel
Policy Analyst

 

"I enjoyed the energizing, positive learning experience and obtained valuable techniques and knowledge which will benefit my work."

Shiyu Reynolds
Team Leader

 

"I've taken a number of professional development courses and this was by far the best!"

Michelle Mujoomdar
Manager, Clinical Research

 

"Learning was completed by actually carrying out the various sessions in both individual and group settings confirming one's knowledge and abilities at the same time."

Lucien Comeau
Food Safety Assessor

 

"Facilitation is art! 'Heart!' I never thought we could integrate and accomplish so much in 3 days Thanks for your high level quality, professional trainer!"

Sylvie Leclair RN
Implementation Specialist

 

"In just three days, I came away a stronger and more focused facilitator."

Sandra Michelle Radons
Standards Development Officer

 

"Great energy - wonderful experience!"

Melinda Patterson
Liaison and Coordination Officer

 

"I have come to expect a great training experience with PTS and this course did not disappoint. Our instructor was dynamic and perfectly blended theory with practice."

Karen Patel
Implementation Coordinator

 

"For anyone who must chair meetings, give presentations or organize focus groups (and their results) seriously consider taking this session."

Jasmine Corluka
Policy Development Research and Communications Officer

 

"Best course I have taken to date in my public service career. A very effective and efficient use of my time. I am very excited to put all the skills I have learned into practice."

Laura Brown
Senior Analyst

 

"Great tools and techniques for getting the job done."

Jennifer Normandin
Project Office Specialist

 

"Information and tips were provided in successive small bites that really made learning easy."

Michel Murray
Director, Decisions and Operations

 

"This is truly an excellent course that I would recommend to anyone in a facilitator role."

Kristen Petruska
Senior Analyst

 

"Awesome course, awesome teacher. Very glad I was able to participate."

Charlotte Qamaniq
 

 

"Very dynamic and energetic!"

Lisa Harvey
Emergency Preparedness Trainer

 

"Thank you for making the past three days a comfortable, positive learning experience."

Lora Thacker
Analyst

 

"Fun, interesting and worthwhile course. I will recommend it to all of my co-workers."

Meghan Klasic
Program Analyst

 

"Awesome!! Very well organized and conducive to learning for adult professionals. I would recommend it without hesitation!"

Denis Houle
Risk Analyst

 

"This course had all the makings of a valuable and enjoyable experience. The instructor is the best facilitator I've seen so far. I am taking with me many key concepts to improve my skill set as a facilitator"

Stephanie Basi
Risk Analyst

 

"A great course - well structured and fun!"

Kristin Yuan
Pricing Strategist

 

"This is my second course with PTS and both were excellent and exceeded my expectations.. Looking forward to the 3rd."

Richard Dubois
Head, Client Services

 

"We learned everything from active listening to how to rip a flip chart."

Christopher Bowen
Analyst

 
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