How we communicate with our clients, our staff, our managers, and each other is of utmost importance for our individual success as well as that of our organization.  This learning event is designed to provide you with the strategies, tools, and tips to communicate more effectively.

During this two-day workshop, you will learn about and apply communication skills, concepts and principles through a number of dynamic lectures, interactive class discussions, and practical hands-on activity-based learning exercises.

"An amazingly useful course that I would recommend to everybody."

Ion Stancu
Counsel

"Group participation and exercises reiterated the concepts and gave valuable realistic applications."

Grace Rule-Ali
Senior Management Auditor

"Absolutely fantastic learning experience! Thank you."

Cathy Hennick
Clerk

"Dynamic and eye opening!"

Phil Ochoski
Project Officer

"Overall this communications workshop was one of the best training sessions I have attended. I hope to be able to take more PTS courses in the future."

Jessica Meiller
Fishery Biologist

"This was a very well-run and stimulating workshop. I would recommend it as a required course for most government employees, since communication is a basic 'building block' for the success of our work."

Caroline Prose
Fish and Wildlife Biologist

"I believe that every person in a managerial or directorial position should take this course. Improving communication skills will greatly enhance the efficiency of any working environment."

Evangelia Papadaki
Senior Policy Analyst

"Very good overview of communication styles and techniques. Practical exercises really facilitated understanding of theory. Personality style component should prove most helpful in my work and personal life."

Shane Quinn
Policy Coordinator

"It got down to the nitty-gritty of two-way conversation"

Roy Vestrum
Group Leader

"This was a very interesting and eye opening course on the different ways that people communicate. Everyone should take this workshop!"

Colin McGerray
 

"This was one of the best courses I have ever taken. The instructor was knowledgeable, engaging and entertaining. I'll definitely be recommending this course to my colleagues."

Bill Macdonald
Research Manager

"Definitely worthwhile. The principles and knowledge that I've gained will not only be used in my office environment, but my personal life too."

Yasmin Pisani
Administrative Assistant

"Great workshop! Informative. Great instructor!. Overall - two thumbs up!!"

Mike Souliere
IM/IT Team Leader, Technical Support

"Most informative. I will put into practice what has been learned over these two days and I will refer to the manual on a regular basis in order to retain information."

Jeannine Fortin
Administrative Assistant

"The classes at PTS are always engaging with their high quality instructors. I always walk away with something I can use at work and in life."

Brenda Zamudio
Analyst

"PTS has provided me with some helpful information that I can and will use at work in addition to my home life."

Theresa Montoya
Program Analyst

"The class was interesting and most importantly, the instructor was inviting, knowledgeable and helped me understand the complexities of communication."

Praneet Singh
Contract Manager

"One of the best communication skills workshops I've ever attended. I'd recommend this workshop to all managers and supervisors. Invaluable skills and techniques."

Gwendolyn Smith
Manager

"It is really a practical and useful course. I've learned many communication skills that I was not aware of before. Thanks for offering this workshop."

Qian Li
Climatologist

"This class will enable me to communicate with people by making certain to connect with them more professionally and effectively."

Dianne Carraway
Associate Governmental Program Analyst

"I would highly recommend this class to anyone seeking to improve their communication skills."

Nikki Baumrind
Chief, Adult Research Branch

"A very thorough walk-thru of all you need to know about communicating effectively, positively and without conflict"

Jim Zamprelli
Senior Researcher

"Lack of communication and miscommunication are the biggest hurdles to effective project management in my workplace. This workshop is the cure."

Jacques Lacroix
Programmer Analyst Developer

"This class was exceptional. I learned how to positively communicate with others."

Cynthia Tucker
Human Resources Assistant

"PTS taught me that whatever level of skill you may have in communications, you can always benefit from a well designed class such as this one. The PTS class & instructor provided me with the tools necessary to become more successful."

Gary Dias
System Software Specialist